And I remembered a time in late December about five years ago, when I walked off a plane and was immediately accosted by Santa Claus. I was with my brother and sister, and we had just spent a grueling day traveling the skyways cross country, from Reno to Atlanta with a couple layovers thrown in for good measure. We encountered all the usual troubles: delays, turbulence, inedible food, stampeding jerks and worse yet, my college aged brother, already prone to…